Privacy Policy

Information We Collect

At Castle Homes, we understand the importance of your personal information. We collect data that helps us provide and improve our luxury accommodation services, including:

• Personal identification information (Name, email address, phone number)
• Booking preferences and history
• Payment information (processed through secure payment providers)

How We Use Your Information

Your information helps us deliver the exceptional service you expect from Castle Homes. We use it to:

• Process your reservations and provide personalized service
• Send important updates about your stay
• Improve our services and property offerings
• Communicate special offers and updates (with your consent)
• Analyze usage patterns to enhance user experience
• Ensure the security and integrity of our services

Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations
• Legal authorities when required by law
• Third parties with your explicit consent

Information Security

We implement robust security measures to protect your personal information, including:

• Encryption of sensitive data
• Regular security assessments
• Strict access controls for staff
• Compliance with international data protection standards

Your Rights

You have the right to:

• Access your personal information
• Request corrections to your data
• Withdraw consent for marketing communications
• Request deletion of your information (subject to legal requirements)
• Object to the processing of your data
• Request data portability

Contact Us

If you have questions about our privacy policy or how we handle your information, please contact our privacy team: